Upwork ebook Dazzling support starts here
Get your free guide to building a cloud-based customer support team.
This guide is a must-read for any company—from bootstrapped startup to established enterprise—ready to hire their first rep, augment an existing team or transition their entire support operation to the cloud.
Learn how to:
- Hire the best customer service reps
- Structure your distributed dream team
- Identify effective remote onboarding, training and work practices
- Use the right tools to facilitate distributed customer support
- Create and sustain a strong company culture
With real-life insights from companies like Thumbtack, Tango.me and Visual.ly, you'll get ideas on how to build the distributed team right for your business.