Upwork ebook Dazzling support starts here

Get your free guide to building a cloud-based customer support team.

This guide is a must-read for any company—from bootstrapped startup to established enterprise—ready to hire their first rep, augment an existing team or transition their entire support operation to the cloud.

Learn how to:

  • Hire the best customer service reps
  • Structure your distributed dream team
  • Identify effective remote onboarding, training and work practices
  • Use the right tools to facilitate distributed customer support
  • Create and sustain a strong company culture

With real-life insights from companies like Thumbtack, Tango.me and Visual.ly, you'll get ideas on how to build the distributed team right for your business.

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